bat baji Privacy Policy
This policy contains full details on how your personal information is collected, used, and kept secure on the bat baji platform.
Table of Contents
1 Introduction and Scope
bat baji ("we", "our", "platform") places the highest importance on the privacy of its users. This Privacy Policy ("Policy") describes in detail how information collected about you while using the batbaji.cam website and related services is processed and kept secure.
This Policy is an integral part of bat baji's Terms and Conditions. By creating an account or using our services on the platform, you are considered to have automatically accepted the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using the services.
This Policy has been prepared in accordance with the laws of Bangladesh and applicable international data protection standards. All services are available to users aged 21 and above.
To learn more about our services and goals, read our About Us page, which covers bat baji's operations and philosophy in detail.
2 Types of Information Collected
bat baji collects two types of information — first, what users provide directly; second, what is collected automatically through use of the platform.
2.1 Personally Identifiable Information
During account registration and subsequent identity verification, we collect the following information:
- Full name and date of birth
- National ID number or passport details
- Valid email address
- Mobile number (particularly for OTP verification)
- Permanent address
- Payment information (bKash, Nagad, Rocket, Upay account numbers or bank account details)
2.2 Automatically Collected Information
When you use the bat baji platform, certain information is automatically logged:
- Device IP address and location (general geographic data)
- Browser type, version, and operating system
- Session duration and page visit history
- Game play history, bet placement, and transaction details
- Referral source and method of accessing the site
3 How Information Is Collected
bat baji collects user information through several methods. Each method is described in detail below:
3.1 Direct Submission
You voluntarily provide information when creating an account, completing identity verification, processing deposits or withdrawals, contacting the support team, and participating in various promotional offers.
3.2 Cookies and Automated Tracking
Our website uses cookies, web beacons, and similar technologies to manage sessions and remember user preferences. See Section 6 for details.
3.3 Information from Third Parties
Limited information may be received from payment processors (such as bKash, Nagad), identity verification services, or fraud prevention systems. This information is used solely for security and legal compliance purposes.
4 Purpose of Using Information
bat baji uses collected information for specific and defined purposes. We never sell user information commercially or use it for unrelated purposes.
- Account Management: Information is used for registration, login, identity confirmation, and account security.
- Financial Transactions: To process deposits and withdrawals and to maintain financial records.
- Fraud Prevention: To detect unusual activity and prevent the creation of multiple accounts.
- Service Improvement: To analyse user preferences and behaviour and improve the quality of services.
- Communication: To send important account-related notifications, security alerts, and promotional information.
- Legal Obligations: To comply with applicable laws and regulations and to resolve disputes.
- Responsible Gaming: To identify risky behaviour and provide support in accordance with the Responsible Gaming guidelines.
Your information is used only for the purposes listed above. If marketing messages are sent to you, you may request to stop them at any time.
5 Sharing Information with Third Parties
bat baji does not sell or rent users' personal information to third parties. However, limited information may be shared in the following specific circumstances:
5.1 Service Providers
We work with selected third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technical infrastructure, cybersecurity, and customer support. These organisations access only the minimum information necessary to complete their specific tasks and are contractually bound to uphold bat baji's privacy standards.
5.2 Legal Obligations
In the case of a court order, a legitimate request from a government authority, or a law enforcement investigation, we may provide the necessary information as a legal obligation.
5.3 Corporate Changes
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will notify the relevant users in advance.
6 Cookies and Tracking Technologies
The use of cookies and similar technologies on the bat baji website is essential for the platform's functionality and security. We use the following types of cookies:
6.1 Essential Cookies
These cookies are essential for maintaining login sessions, CSRF protection, and core platform functionality. Without them, the service will not work properly.
6.2 Functionality Cookies
These cookies are used to remember language preferences, display settings, and a user's customised experience.
6.3 Analytical Cookies
These are used to collect website usage statistics, measure page performance, and improve services. This information is processed in aggregate form — no specific individual can be identified.
You can disable cookies from your browser settings, but doing so may limit some features of the platform.
7 Data Storage and Security
bat baji applies industry-standard technical and administrative measures to protect user information. The key components of our security framework are as follows:
7.1 Encryption and Secure Transfer
All data is transferred using SSL/TLS encryption. Stored sensitive information, particularly passwords and payment details, is secured with strong encryption algorithms.
7.2 Access Control
Access to user information is restricted to a limited number of authorised staff. Every access is logged and reviewed regularly.
7.3 Data Retention Period
Information is retained for as long as the account is active and, after account closure, for as long as required to meet legal obligations. Financial transaction records are kept for a specified period in accordance with applicable law.
7.4 Security Breach
If a data breach occurs that puts your information at risk, we will notify you by email as quickly as possible and provide guidance on the necessary steps to take.
8 Your Rights and Controls
bat baji users have several rights regarding their personal information. To exercise these rights, please contact our support team.
- Right of Access: You may request a copy of your personal information that we hold.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances you may request that your data be deleted. However, some information may need to be retained due to legal obligations.
- Right to Restrict Processing: In certain cases you have the right to request that the processing of your information be limited.
- Right to Opt Out of Marketing: You may inform us at any time to stop promotional communications.
- Right to Lodge a Complaint: If you have any concerns about the application of this Policy, you may raise a complaint through our support channels.
For general questions and detailed information about these rights, visit our FAQ page.
9 Privacy of Minors
All bat baji services are exclusively for individuals aged 21 and above. We do not knowingly collect any personal information from minors.
The registration process includes an age verification step. If we become aware that a minor is using our services or that their information is held by us, that account will be closed immediately and the related information will be deleted.
If a parent or guardian believes that a minor under their care is using our platform, please contact our support team immediately.
10 Policy Changes and Updates
This Privacy Policy may be updated from time to time due to changes in our services, the use of new technologies, or legal obligations.
For significant changes, we will send a notification to the registered email address and clearly announce them on the website. If you continue to use the platform after a change, you will be considered to have accepted the revised Policy.
Contact our support team to request a copy of a previous version of the Privacy Policy.
We recommend visiting this page regularly. The date of the most recent update will always be shown at the top of the page.
11 Contact and Complaints
For any questions, complaints, or data-related requests regarding this Privacy Policy, please get in touch with us. bat baji's support team is available 24 hours a day, 7 days a week in both Bengali and English.
We will respond to privacy-related complaints as quickly as possible. More complex matters may require some time to investigate and respond to.